I normally buy my products in Dominican Republic, this time I decided to order for delivery. Out of the 5 products I bought 2 arrived broken and empty. I submitted a message to the team and I have yet to receive a solution to the two products that arrived damaged. This is not what I was expecting as I love using these products.
Hello beautiful, we’re sorry for the inconvenience you experienced with the products. We’ll be reaching out to you to resolve the issue as soon as possible 💛
Hi Pamela, we're thrilled to hear your hair loves the products! Thank you for sharing your experience with us. 😊
Use un poco pero no vi mucha la diferencia ya que use la secadora y mi secadora no esta tan buena. Me dejo el cabello suave. Voy a dejar otro review una vez cuando use todo el producto.
Nos alegra mucho de que te gusto que te dejo el cabello suave bella 💛. Estaremos esperando la siguiente reseña 🥰
Lo use y deja el cabello suave.Dejare otro comentario cuando use todo el producto. El aroma es agradable .
Hola Luz, nos alegra mucho que te haya gustado 🥰
Hi Genesis, we're thrilled to hear you love how your curls feel and look! Thanks for sharing your experience with our Hydrating Shampoo. Stay fabulous!
Hi Karla, we're thrilled to hear you love the frizz control oil! Thank you for your kind words and support. Enjoy your beautiful hair!
My hair oil came spilling in the box and even when I cleaned it up and leave it standing it still manages to spill, the products itself are good but I’m so sad it came damaged because a lot of it spilled in the box
Hi Leimy, we're sorry to hear about the spill. Please contact our support team so we can assist you the best way. Thank you for your understanding!
Gloss Clear Shine and color-enhancing treatment with hyaluronic acid, semi-permanent color | BE BRIGHT 3-in-1 | 5 OZ / 150 ML
Hi there! It looks like your review is very brief. If you have any feedback or questions about our Gloss Clear Shine and color-enhancing treatment, feel free to share. We’re here to help!
I love the products I ordered! As a new customer, I am very excited to continue using them and even received a travel sized free leave in unexpectedly. I do wish there was an improvement on the shipping process. The initial order confirmation stated it would take 1-3 business days to ship out but it actually took 7 days. Within those 7 days, I wasn’t able to see any order updates on the USPS website but it looks like that was due to late shipment. Thankfully the product arrived within 2/3 days after It was shipped.
Hi Genesis, thank you so much for your kind words and for sharing your experience. We're glad you love the products and appreciate your feedback on the shipping process. We'll work to improve that for a smoother experience. Enjoy your continued use of our products!
First time using this shampoo and I really liked it. I used it with the be yourself mask and it left my hair super super soft!
Hi Sally! We're so happy to see you loved the shampoo and how soft your hair feels. Thanks for sharing your experience with us!
Hi Xiomalys! We're thrilled to hear you loved the product. Thank you for your kind words, and we look forward to serving you again soon!
Hi Eliana, we're thrilled to hear you love the Be Bright Collection! Thanks so much for your wonderful review.😊
I got my product and try them. They are really good. The only thing was the oil they were leaking.
Hi Malena! Thank you for your kind words. We're sorry to hear about the oil leakage—please reach out to us so we can make it right. We appreciate your support!
Intente comunicarme con ustedes con la compañía que envió y todavía nada de poder probar sus productos y no e recibido ayuda
Hola Adalmys, lamentamos mucho el retraso en la entrega y la falta de respuesta. Por favor, envíanos tu número de pedido por mensaje privado para poder ayudarte y resolver esto lo antes posible. Gracias por tu paciencia.
I recently bought the Be Bols hair line because I have color treated hair that’s damaged. I used it and used the leave in before doing a roller set and GIRL!!! My hair was soft and not frizzy at all. My outcome was amazing and my hair already started looking alive with just one use. Definitely recommend!
Hi Noelis! We're thrilled to hear how much you love the Be Bold Repair Line. Thanks so much for sharing your experience and for recommending us. Enjoy your gorgeous, healthy hair!
This mask is very thick and detangling. The smell is lovely and the darker color feels potent and natural. It is intensely hydrating and smoothing.
Hi Eurogamer, we're thrilled to hear you love our Hydrating Hair Mask! Thank you for sharing your experience—glad it works well for your curls. Enjoy your hair journey!
This daily conditioner is very lightweight and absorbs instantly with superb slip and softening. The fragrance is quite masculine, like aftershave, but it's not a deal breaker. I also enjoy the potent, brown color.
Hi Eurogamer, thank you for sharing your experience! We're delighted to hear you enjoy the lightweight feel and nourishing qualities of our conditioner. Your feedback on the fragrance and color is also appreciated. Hope it keeps your hair feeling great every day!
Creamy and rich, the damage repair shampoo is nourishing and smells lovely. It provides deep hydration, smoothness and shine. My hair can air dry without frizz and doesn't feel weighed down or heavy. The pump is defective and only a very small amount of product can be dispensed, but customer service was unable to replace it so I'll try and find an alternative.
Hi Eurogamer, thank you for sharing your lovely feedback! We're glad you enjoy the nourishing qualities and scent of the shampoo. Sorry to hear about the pump issue—please feel free to reach out if you need assistance. We appreciate your support!
I ordered the product on the 9th of August and is already the 19th and all i see in the tracking provided by the company is that the label was created and nothing else. I messaged the company and nobody has got back to me.
Hi Malena, we're sorry for the delay and the inconvenience. Please contact us directly so we can resolve this issue promptly. Thank you for your patience!
The shampoo lathers up good and it smells nice. Only time will tell for the results.
Hi Randy! We're so glad you love the shampoo and hair mask. We hope you see great results soon. Thanks for sharing your feedback!
Hi Milagros! We're thrilled to hear you love the Hair Strengthening and Repairing Protein. Thank you for your wonderful feedback and for choosing Ginger Milk Natural Care!
Hi there, we're sorry to hear your package hasn't arrived. Please contact our support team so we can help resolve this issue quickly. Thank you for your patience!
Hi Xiomalys! Thank you for your wonderful review. We're so glad you're happy with our product. Hope it continues to work well for your hair!
Hi Arlyn, thank you for checking out our Hair Loss Control Ampoule! If you have any questions or need tips on how to use it, feel free to reach out. We’re here to help you feel confident and beautiful!