Shipping Policy

We can currently ship to any address in the United States and Canada.

USA
We currently charge $6.49 for standard shipping.
We offer Free Shipping if you spend $50 or more.
Depending on your location, delivery may take between 4-8 business days from when the order is processed. If you place the order after 12pm, it will be processed on the next business day.

CHRISTMAS CUT-OFF DATES:

Please note that our cut-off dates confirmed by our courier for Christmas are:
- December 9th for standard shipping
- December 21st for expedited shipping

These dates are meant as guidelines and are not guaranteed unless stated. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions affecting parts of our fulfilment network etc.) may delay your orders. Please note that our last order dates are based on normal conditions so in exceptional conditions it might happen that your order arrives after Christmas despite you ordering before the date provided.

 

CANADA

We currently charge $25 for standard shipping.
We offer Free Shipping when you spend over $100.
Depending on your location, delivery may take between 7-30 business days from when the order is processed. If you place the order after 12pm, it will be processed on the next business day. 

Orders that are shipped to countries outside of the US are shipped on a DDU (delivery duty unpaid) basis. DDU (delivery duty unpaid) means that you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you. 

UPS & FedEx suspended DDU/COD payments in Canada
Due to COVID-19, UPS and FedEx cannot take physical payments in Canada. If your order gets held at customs, you will need to check the tracking information of your order to see if you need to be creating accounts on the carriers's websites to pay for the DDU online and release your parcel for delivery (instead of being able to pay cash at delivery).

CHRISTMAS CUT-OFF DATES:
Please note that our cut-off dates confirmed by our courier for Christmas are:
- December 1st for international shipping

These dates are meant as guidelines and are not guaranteed unless stated. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions affecting parts of our fulfilment network etc.) may delay your orders. Please note that our last order dates are based on normal conditions so in exceptional conditions it might happen that your order arrives after Christmas despite you ordering before the date provided.

 

Cancellation Of Your Order

Unfortunately, because of the high volume of orders we are receiving, it is impossible for us to cancel an order after it is placed.